Delivery to your door - how does this work?
You may be worried about your fresh and frozen seafood arriving with you at the right temperature; don't be. Your order will be dispatched in sealed packaging, inside an insulated polystyrene box and an outer cardboard box, this will contain dry ice if frozen seafood or gel packs if fresh seafood, although the ice-packs may melt be assured the temperature of the box will stay constant to ensure the minimum chill time doesnt change, this ensures that the correct temperatures are maintained whilst in transit. Where there is a small order of mixed fresh or frozen we may pack the items in the same box to save on packaging.
We do ask that somebody is available at the delivery address to receive your order or that you have made arrangements for the parcel(s) to be left in a suitable and safe place. We guarantee our deliveries and in the unlikely event of a problem we will refund any monies due to missed delivery which is our fault.
Delivery covers most of mainland UK however some postcodes north of the Clyde/Forth line and all of the Highlands will be subject to delay and can take two or even three days to reach you. Additional costs may be incurred (we will contact you regarding additional transport costs if needed) and temperature cannot be guaranteed however just email us from the contacts page and this can be clarified.
When will my seafood be delivered?Orders received before 9am Monday - Thursday can usually be delivered the next working day. Subject to fresh and live seafood supplies.
We aim to have your order delivered the next working day however, all kinds of problems can happen on the great British roads which can delay your order, we are a company that work on as little food waste as possible, we pack every consignment with enough dry ice and gel packs to cover a two - three day delivery for the inevitability that a delivery may go wrong, so there is no reason to panic!!!! We do ask that you accept your order if a delay has occurred as this will still be in a perfect condition for you to enjoy, if there are any problems we will help to resolve these ASAP.
We use dpd, FedEx and DX for our deliveries, if you have a preference please contact us before dispatch with your preferred courier so we can arrange this for you.
Orders placed on Friday after 9am, Saturday, Sunday and Monday before 9am can be delivered the following Tuesday onwards, Saturday deliveries are possible for an additional charge, please select your desired delivery date from the date picker at the checkout, if for any reason your delivery date is not possible we will contact you to arrange a suitable date for you to take your delivery.
You are very welcome to visit our premises in Grimsby and select your desired seafood directly from our wonderful display, you can find us on Riby Street close to the Grimsby fish docks. Our shop is called Premier Seafoods Ltd. Click here for a map
Premier Seafoods (our shop) is open Monday - Friday 6am - 3pm / Saturday 7am - 11.30am. Contact (01472) 353353
King Crab is open Monday - Friday 7am - 3pm. Contact (01472) 287640